Cancellation Policy

At Adiyogi Jewellery, we aim to provide a smooth and transparent shopping experience. Please read our policies carefully before placing an order.

1. Order Cancellation

Orders can be cancelled only before the product has been dispatched.

Once the order is shipped, it cannot be cancelled due to the nature of our jewellery products.

2. How to Cancel an Order

To cancel your order:

• Contact our customer support immediately via phone or email.
• Provide your order ID and registered contact details.
• Our team will confirm the cancellation within 24–48 hours.

3. Refunds

Refunds for cancelled orders (before dispatch) will be processed to the original mode of payment.

The refund process may take 5–7 business days, depending on your bank or payment service provider.

4. Return and Exchange Policy

We have a No Return and No Exchange Policy for all jewellery and online purchases.

Please review product details carefully before placing an order.

In case of defective or damaged items during delivery, please contact our customer support immediately. Replacement or resolution will be handled on a case-by-case basis.

5. Non-Cancellable Orders

Orders cannot be cancelled once the jewellery has been dispatched.

Please ensure that all order details, including product specifications and shipping information, are correct before confirming your purchase.

6. Customer Support