Privacy Policy

At Adiyogi Jewellery, your privacy is our priority. We are committed to protecting the personal information you share with us when browsing our website, purchasing products, or engaging with our services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided during purchase.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior for website optimization.
Cookies and Tracking Technologies: We may use cookies to improve your browsing experience and provide personalized content. You can choose to disable cookies in your browser settings.

2. How We Use Your Information

Process and fulfill orders efficiently and accurately.
Provide customer support and respond to inquiries.
Enhance and personalize your online shopping experience.
Send promotional updates, offers, and newsletters (you can opt-out at any time).
Ensure website security and prevent fraudulent activity.

We do not sell, rent, or trade your personal information to third parties.

3. Return Policy

We have a No Return Policy for all jewellery and online purchases. Please review product details carefully before placing an order.

Ensure you check the product description, size, and design before confirming your purchase.

For any concerns regarding defects or damages during delivery, please contact our customer support immediately. We will assist with replacements or solutions on a case-by-case basis.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our secure payment gateways ensure your financial data is encrypted and safe during transactions.

5. Sharing Your Information

With trusted service providers who assist in order processing, delivery, or website operations.
As required by law or in response to lawful requests by public authorities.
To protect the rights, property, or safety of Adiyogi Jewellery, our customers, or others.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when visiting external links.

7. Your Rights

Access the personal information we hold about you.
Request corrections or updates to your personal information.
Opt-out of marketing communications at any time.

To exercise these rights, please contact our customer support team.

8. Legal Compliance

Saving Scheme Act, 1982 – Governs jewellery savings and payment schemes.
Information Technology Act, 2000 and IT Rules, 2021 – Regulates online data privacy, electronic records, and digital transactions.
Consumer Protection (E-Commerce) Rules, 2020 – Ensures fair trade, transparency, and protection for online buyers.
BIS Standards for Gold and Silver Purity – Guarantees the authenticity and purity of all precious metals.
Guidelines set by SEBI/RBI for Digital Transactions – Ensures secure, compliant, and regulated payment processes.

9. Changes to This Privacy Policy

Adiyogi Jewellery may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.